Frequently asked questions

Quick answers about using Olla.

What is Olla?

Olla is a social app for sharing moments, following friends, and discovering trending updates.

How do I create an account?

Download the Olla app and register with your phone number or email. You'll verify your account before you can sign in.

How do I post a moment?

Open the app, tap the upload action, choose a photo or write text, then publish. Your followers can react and comment.

Can I make my profile private?

Yes. In account settings you can control profile privacy so only approved followers see your moments.

How do I reset my password?

On the login screen, choose password reset and follow the verification steps sent to your account.

How do I report content or a user?

Use the report option on a moment or profile in the app, or contact us via the help center.